Chrisvicmall Customers Review
Vi********pos
Tue 13th Jun 2017 05:17 pm
your services is amazing, the goods i ordered came promptly, just keep it up, and your customer care agents are responsive too, thanks.
Hl***nks
Mon 5th Jun 2017 02:49 pm
It came a day late. Express delivery should be given very high priority.
Ch******pet
Sat 3rd Jun 2017 12:00 am
everything from china was ease but from lagos to abuja was not ,but i think china office should write the final destination on the goods to help lagos office in sorting goods.
Lu*****ous
Sat 27th May 2017 08:50 am
they have all the means to please customers but yet they choose not to. they don't answer messages/ chats. ignore customers requests which leads to both pecel loss and demmurage charge.
this is my third time shipping with them and each time it is becomming more difficult to do bussiness with them.
A***
Thu 18th May 2017 03:19 pm
In fact your services are very good. However parcels that need delivery outside Lagos tend to receive poor attension after arrival at Lagos. If the customer does not follow it up the goods are dumped at Lagos even after the customer has paid for delivery to another state. Your tracking of the parcel at this point is not as good as your service before arriving Lagos. Once this is corrected you will attended 5 star.
Thanks
Ec*****ido
Mon 15th May 2017 01:35 pm
I consider your service just good for the following reasons
1. You bought shipped and delivered the goods, that is good but
2. I did not get accurate tracking at all
3. I asked for pickup in calabar but you email me to pickup in Lagos and I have to make payment for local shipping before you ship it to calabar, all the while wasting time. I asked for calabar I read the cost, so next time just deduct it from my account and save me time.
Da****zzy
Sat 13th May 2017 06:26 am
It took you guys two weeks to answer my complaint.For a new customer that is absurd. rnrnDont use this number at all if nobody will pick it when someone is calling to complain. it pointless(+8613760808690).rnrnl made payment on the 9th send my notification, got a reply that on the 10th my acc will be credited. but you guys failed to do so incurring demurrage charges on my goods, cos the money I paid was for the rebilling of those goods to their final destination. Please i need those charges returned since the fault was from you guys.
Uf***
Thu 15th Jun 2017 09:25 pm
But i understand the local shipping cost since am using lagos office. What is it for please i need a better explanations.
Thanks