Chrisvicmall Customers Review
Ya***bus
Sat 19th Aug 2017 02:30 am
Initial experience was poor but were able to within minutes resolve the issue and also deliver the package to us at my lawyer's office. Remarkable for a company in recognizing their mistakes and rigorously fixing it back to win back the customer. The Lagos office should be equipped with integrated systems to help make the processes seamless and smooth
Ik*****com
Wed 2nd Aug 2017 01:25 pm
its nice doing business and i trust your delivery. thanks for making China looks like home for me.
Em***
Mon 31st Jul 2017 06:53 pm
Very poor service. Some of my orders were canceled and was told my money Wil be refunded up til now haven't received my money yet. And still haven't received the goods yet. Still waiting for my goods to arrive. Wish I can give zero stars.
Mo*****ola
Sat 29th Jul 2017 07:18 pm
I will advise u check ,your Lagos office they lack good communication and they give demurrage even after payment . pls try to check third incompetence. I am yet to receive my parcel after 3days payment for local shipping
Ab*********ong
Wed 26th Jul 2017 01:36 pm
Local shipments are not always shipped in time.
Customers are embarrassed with text of demurrage even when the customer had paid for the local shipment ,this is the second time I observe this.
uptil now cvm is still accruing demurrage debt for me even when I had paid for my local shipment. Six days now since my good arrived yet I have not collected it.
Let CVM look again into that area of local shipment and improve it especially when it is out of Lagos.
Thanks.
Kh*****zoe
Wed 26th Jul 2017 01:15 pm
If I were to split your services, I would readily give a 5 star rating for your procurement and shipping as well as the transaction turnaround time of your China office. However, I have serious issues with the customer service response from your Lagos office (Medical Rd Ikeja); the laxity and lukewarmness with which one is treated is quite appalling; transaction turnaround time is bad.
Ne***zzy
Wed 26th Jul 2017 09:43 am
The normal shipping was for a long process, i wasnt very happy with the order and you guys should work more harder and smarter, also the lagos contact should be more gentle in their way they talk to customers
Jo**********art
Sat 19th Aug 2017 08:29 am
my goods arrived in time excellence work.